Shipping and Returns
Shipping your package
Packages are generally dispatched within 1 business day after receipt of payment and are shipped Monday to Friday.
They are shipped via Colissimo with a tracking number. You can opt for delivery to another address, to a relay point near you.
Shipping costs include preparation and packaging as well as postage.
Preparation costs are fixed, while shipping costs vary according to the total weight of the package and the country of destination.
We recommend that you group all your items in one order. We cannot group two orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects such as framed posters.
Boxes are appropriately sized and your items are properly protected.
If you are still not satisfied with your order, you can return your package (within 14 days of receipt) to MARCEL TRAVELPOSTERS at 219 Avenue de Pédebert 40150 SOORTS-HOSSEGOR.
Upon receipt of the package, we will reimburse you within 15 days via the method of payment used for your purchase, provided that the products are in perfect condition.
We ship our packages with Colissimo. Should there be a dispute about the reception of the parcel,
LA POSTE will launch an investigation. This national investigation can last up to 30 days. We are obliged to wait for the end of this investigation before doing anything.