GENERAL TERMS AND CONDITIONS OF SALE
PREAMBLE :
The site is the property of "marcel-travelposters.com" in its entirety, as well as all related rights. Any reproduction, in whole or in part, is systematically subject to the authorization of the owners. However, hypertext links to the site are allowed without specific requests. Our product and price offers are valid until 31/12/2023.
1. Acceptance of the conditions
The customer acknowledges having read, at the time of placing the order, the special conditions of sale set out on this screen and expressly declares to accept them without reservation. These general terms and conditions of sale govern the contractual relationship between "marcel-travelposters.com" and its customer, both parties accepting them without reservation. These general terms and conditions of sale shall prevail over any other conditions contained in any other document, unless otherwise agreed in advance, expressly and in writing.
2. Products
The photographs illustrating the products do not fall within the scope of the contract. If errors have occurred, under no circumstances can "marcel-travelposters.com" be held liable.
3. Ordering
Automatic registration systems are considered as proof of the nature, content and date of the order. "marcel-travelposters.com" confirms the acceptance of his order to the customer at the email address he has provided. The sale will only be concluded once the order has been confirmed. "marcel-travelposters.com" reserves the right to cancel any order from a customer with whom there is a dispute regarding the payment of a previous order. The information provided by the buyer when placing the order is binding on him: in the event of an error in the wording of the recipient's contact details, the seller cannot be held responsible for any inability to deliver the product.
4. Shipping & Returns
After confirmation of order, "marcel-travelposters.com" undertakes to deliver to its carrier, all references ordered by the buyer. This carrier undertakes by contract with "marcel-travelposters.com" to deliver the order to the buyer's address provided by "marcel-travelposters.com". In the case of transport in a so-called cash on delivery system, the customer undertakes to pay the carrier or his representative the full amount indicated in the order confirmation.
In addition, for deliveries outside metropolitan France, the customer undertakes to pay all taxes due on the import of products, customs duties, value added tax, and any other taxes due under the laws of the country in which the order is received. All orders placed with "marcel-travelposters.com" are intended for the personal use of customers, customers or recipients of the products refrain from any partial or total resale of the products. "marcel-travelposters.com" is released from any legal liability if the payment of taxes was not made by the customer. Any delays do not entitle the buyer to claim damages. In the event of apparent defects, the buyer has the right of return under the conditions provided for in this document. Are considered as force majeure relieving the seller of his obligation to deliver, war, riot, fire, strikes, accidents, pandemics and the impossibility of being supplied. The goods always travel at the risk and peril of the recipient. Always check your package on arrival. You have 48 hours to make any reservations with the carrier in case of missing or damaged goods. For reasons of availability, an order can be delivered to the customer in several instalments. The customer then only pays for one delivery. If the customer wants 2 places of delivery, he places 2 orders, with the related delivery costs.
5. Retraction
In accordance with Article L. 121-16 et seq. of the Consumer Code, the consumer has 14 days from the date of delivery of his order to return any item that does not suit him and request an exchange or refund without penalty, except for the return shipping costs.
All returns must be sent in their original packaging (tissue paper-bubble paper-bubble tube square cardboard) to protect the product. Marcel Travel Posters reserves the right to refuse a return if it has not been made in good conditions and the product arrives damaged. In this case an email with a picture is sent to you. The customer can have his product returned at his own expense.
In the event of exercise of the right of withdrawal, "marcel-travelposters.com" is required to refund the sums paid by the customer, free of charge, with the exception of return costs. The refund is due within a maximum period of 30 days, as provided for in Article L. 121-20-1 of the Consumer Code.
6. Prices
The price is expressed in euros. The price indicated on the product sheets does not include transport. The price indicated in the order confirmation is the final price, expressed inclusive of all taxes and including VAT for France and EEC countries. This price includes the price of the products, handling, packaging and storage costs, transport and commissioning costs.
7. Payment of payment
The price invoiced to the customer is the price indicated on the order confirmation sent by "marcel-travelposters.com". The price of the products is payable in cash on the day of the actual order. Payment is made by credit card bearing the acronym CB. The transaction is secured thanks to the PAYPAL platform which uses the 128-bit SSL encryption protocol. This is the standard at the moment. At no time is "marcel-travelposters.com" in possession of your banking information, payment is made directly on the bank's secure platform (at the end of the ordering process in "my basket") and "marcel-travelposters.com" has no access to your banking information.
8. Disputes and disputes
This contract is subject to French law. "marcel-travelposters.com" cannot be held liable for any damage of any kind, whether material or immaterial or physical, which could result from a malfunction or misuse of the products sold. The same applies to any product modifications resulting from manufacturers. The liability of "marcel-biarritz.com" will, in any case, be limited to the amount of the order and cannot be held liable for simple errors or omissions that may have remained despite all the precautions taken in the presentation of the products. In the event of difficulties in the application of this contract, the buyer has the possibility, before any legal action, to seek an amicable solution, in particular with the help of: a professional association in the branch, a consumer association or any other council of his choice. It is recalled that the search for an amicable solution does not interrupt the "short period" of the legal guarantee, nor the duration of the contractual guarantee. It is recalled that, as a general rule and subject to the discretion of the Courts, compliance with the provisions of this contract relating to the contractual guarantee presupposes that the buyer honours his financial commitments to the seller.
Complaints or disputes will always be received with attentive benevolence, good faith being always presumed in the person who takes the trouble to explain his situations. In the event of a dispute, the customer will first contact the company to obtain an amicable solution.
Failing this, the Commercial Court of Bayonne has sole jurisdiction, regardless of the place of delivery and the method of payment accepted.
9. Guarantee
In any case "marcel-travelposters.com" cannot be held responsible for non-compliance with the regulatory and legislative provisions in force in the country of receipt, the liability of "marcel-travelposters.com" is systematically limited to the value of the product in question, value at its date of sale and this without any possibility of recourse against the brand or the company producing the product. In any case, the customer benefits from the legal guarantee of eviction and hidden defects (Art. 1625 and following of the Civil Code). On the condition that the buyer proves the hidden defect, the seller must legally repair all the consequences (art. 1641 et seq. of the Civil Code); if the buyer applies to the courts, he must do so within a "short period of time" from the discovery of the hidden defect (art. 1648 of the Civil Code).
10. Legal information
The provision of personal information collected for the purposes of distance selling is mandatory, as this information is essential for the processing and delivery of orders, the preparation of invoices and warranty contracts. The lack of information leads to the non-validation of the order. In accordance with the "Informatique et Libertés" law, the processing of personal information relating to customers has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL). The customer has (article 34 of the law of 6 January 1978) a right of access, modification, rectification and deletion of data concerning him, which he can exercise with "marcel-travelposters.com". In addition, "marcel-travelposters.com" undertakes not to communicate, free of charge or in exchange, the contact details of its customers to a third party.